At Yatayat Car Rental, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us while using our taxi booking services across India
1. Information We Collect
When you use our website, mobile app, or call center, we may collect the following information:
Personal Details: Name, email address, mobile number, and address.
Booking Details: Pickup and drop-off locations, date & time, travel preferences.
Payment Information: Debit/credit card details, UPI, wallet, or net banking (processed securely through payment gateways; we do not store sensitive payment data).
Device & Usage Data: IP address, browser type, operating system, cookies, and location data for better service.
2. How We Use Your Information
We use your data to:
Process and confirm your taxi bookings.
Communicate booking updates, driver details, and trip status.
Provide customer support and resolve complaints.
Improve our website, app, and overall user experience.
Send promotional offers and discounts (only if you opt-in).
Ensure security, prevent fraud, and comply with legal requirements.
3. Sharing of Information
We may share your information with:
Drivers & Fleet Partners: Limited details necessary to complete your booking.
Payment Gateways: For secure processing of payments.
Service Providers: IT, analytics, and support partners assisting in operations.
Legal Authorities: If required by law, court orders, or government regulations.
We do not sell, rent, or trade your personal data to third parties.
4. Cookies & Tracking
Our website may use cookies and similar technologies to:
Remember your preferences.
Analyze traffic and improve services.
Show relevant offers and advertisements.
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We adopt industry-standard practices to protect your information, including:
Secure Socket Layer (SSL) encryption.
Restricted access to personal data.
Regular monitoring for vulnerabilities.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
Access, update, or correct your personal details.
Request deletion of your account or booking history (subject to legal obligations).
Opt-out of promotional communications anytime.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date.
9. Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
- Yatayat Car Rental
- +91-9358585858
- yatayatcarrental@gmail.com
- https://www.yatayat.in/